What We Collect and Why We Collect It
When you open an account with us, we collect the information needed to run it: your name, contact details, and the payment method you choose — whether that is bKash, Nagad, or Rocket. Every time a deposit or withdrawal is processed through one of these local
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wallets, a transaction record is created and stored against your account. We also collect device and browser data each time you access the platform, which helps us detect unusual login activity and keep your session secure. We do not sell your personal data to third parties.
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Where we share information — for example, with payment processors handling your bKash or Nagad transaction — it is only to complete the service you requested. We may also process data to meet legal obligations in the regions where we operate. You have the right to
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ask what data we hold, request corrections, and in certain circumstances ask for deletion. These rights apply subject to your local law and the eligible region in which you access hb999. For questions about how your Rocket or Nagad payment data is handled specifically, our support
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team can walk you through the relevant records on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.